Flavo Beauty Supplies Ltd, Millars Three, Southmill Road, CM23 3DH

Due to Covid19 there might be delays on behalf of PostOffice. From our end all your orders are sent out on time. Apologies for any inconvenience caused. 

All our high standard products are individual quality checked before dispatching. 

By purchasing our products you confirm you are trained and qualified in a treatment you have bought products for. Any claims made without a valid proof of accredited certificate will not be accepted. Flavo will not take any responsibility for damage or injuries caused by Flavo products, if a a proof of accredited certificate is missing, as well as have a clear written record of patch tests on a client 24h prior EVERY treatment, signed by a client. 

Returns Policy: 
If an item arrived damaged or unsuitable for the purpose, please email flavolashes@gmail.com with 5x clearly visible photos and an explanation of the damage. If a lash tray arrives broken however, all the last extensions are still intact, that will be classified as a damage during delivery and claim will need to be made directly to a delivery service provider (Postoffice)
Returns or refund provided only if your item was not suitable for intended purpose/not in a working condition. 
If you would like to return an item, due to incorrect order or it wasn’t what you were looking for, the item must be returned to us within 5 working days, at your own expense of postage. 

For any questions call 07496128261

Damaged Packaging or Damaged item received?
Please notify us within 48 hours from the received day. A replacement order will be posted out same date as notification from you received. If we have not heard from you within 5 days from the dispatch date, that is counted as item has been accepted by you, and you will not be liable for a replacement item, or a voucher.

Flavo Beauty Supplies Ltd
Company registration number: 12428941